Last updated: September 2026

This page provides official information about temporary shop closures, reduced opening hours, and any changes that may affect order processing or customer support. We aim to keep customers fully informed and minimise disruption wherever possible.

1. Temporary Shop Closures

From time to time, Gothic Bubbles may close for:

• Stock replenishment
• Maintenance and safety checks
• Seasonal breaks
• Staff holidays
• Special events

During these periods:

• Online orders can still be placed
• Customer messages are monitored daily
• Dispatch resumes on the next working day after reopening

If a closure affects dispatch times, a notice will appear on the homepage and checkout page.

2. Reduced Opening Hours

On certain days, the shop may operate with reduced hours. Examples include:

• Bank Holidays
• School holiday periods
• Weather‑related restrictions
• Local events affecting access

If reduced hours impact order processing, we will update this page accordingly.

3. Impact on Orders

If the store is closed:

• Orders placed online will be queued
• Dispatch will resume once the store reopens
• Tracking updates may be delayed until the parcel is handed to the carrier

We will always prioritise orders in the order they were received.

4. Customer Support During Closures

Even when the physical shop is closed:

• Customer messages are checked daily
• Email support remains active
• We continue to monitor order issues and carrier delays

You will still receive assistance, even if dispatch is paused.

5. Upcoming Closure Dates

This section can be updated whenever needed.

Current planned closures: (Add dates here when applicable)

• No scheduled closures at this time.

6. Contact Us

If you have any questions about closures or dispatch times, please contact:

Gothic Bubbles – Customer Support

Email: gothica1977@hotmail.com

Phone: 01253 468 373