Introduction

Gothic Bubbles is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This statement explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Who We Are

Gothic Bubbles Registered trading address: Blackpool FY1 1JD (United Kingdom)

Email: Gothica1977@hotmail.com

Phone: 01253 468 373

We act as the Data Controller for all personal information collected through our website, eBay store, and associated sales channels.

2. What Information We Collect

We may collect:

• Contact details (name, email address, phone number)
• Delivery and billing addresses
• Order details and payment confirmation data
• Communication records (e.g., emails or messages sent via our contact forms)
• Technical data (IP address, browser type, device information)

3. How We Use Your Information

Your data is used to:

• Process and deliver orders
• Communicate with you about purchases or support requests
• Maintain legal and financial records
• Improve our website and customer experience
• Comply with legal obligations and fraud prevention

We never sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

• Contractual necessity (to fulfil your order)
• Legal obligation (to maintain records for tax and accounting)
• Legitimate interest (to improve services and prevent fraud)
• Consent (for marketing communications where you opt in)

5. Data Retention

We retain your data only as long as necessary for the purposes outlined above:

• Order records – 6 years (for tax and accounting compliance)
• Marketing data – until you withdraw consent
• Website analytics – up to 12 months

6. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (“right to be forgotten”)
• Object to processing or request restriction
• Request data portability
• Withdraw consent for marketing at any time

To exercise these rights, contact info@gothicbubbles.com.

7. Data Security

We use secure SSL encryption, firewalls, and regular security updates to protect your information. Access to personal data is restricted to authorised staff only.

8. Third‑Party Processors

We may share limited data with trusted partners who help us operate our business:

• Payment processors (e.g., PayPal, Stripe)
• Delivery services (e.g., Royal Mail, Evri)
• Website hosting and analytics providers

All third parties are required to comply with GDPR standards.

9. Updates to This Statement

We may update this policy periodically. The latest version will always be available on our website.

10. Contact Information

If you have any questions or concerns about how we handle your data, please contact:

Data Protection Officer – Gothic Bubbles

Email: gothica1977@hotmail.com

Phone: 01253 468 373